About this role
Analytical professionals who enjoy transforming complex data into streamlined physical supply chains will thrive in this environment. The logistics team at Comfrt manages the critical final mile of the customer experience, balancing cost efficiency with rapid direct-to-consumer expansion. This role exists to take ownership of outbound carrier networks, parcel optimization, and sustainability initiatives through advanced analytics and modern technology. Daily responsibilities involve negotiating carrier contracts, deploying rate shopping algorithms, right-sizing packaging to reduce dimensional weight charges, and building predictive cost models. The ideal candidate brings deep expertise in parcel operations, strong technical fluency across transportation management systems and data visualization tools, and a proactive approach to applying artificial intelligence and machine learning to logistics challenges.
What you will do
- Manage relationships and negotiate contracts with national, regional, and final-mile parcel carriers to reduce single-carrier dependency.
- Drive sustainability and cost-saving initiatives by right-sizing packaging and minimizing dimensional weight charges.
- Implement rate-shopping and parcel optimization algorithms through transportation management systems and order management integrations.
- Build and maintain advanced outbound shipping scorecards and dashboards to track key performance indicators like on-time delivery and cost per unit.
- Analyze shipping data to forecast spend, identify operational inefficiencies, and evaluate strategic scenarios for new market launches.
- Partner cross-functionally with finance, legal, product, and merchandising teams to align logistics execution with broader business targets.
What you need
- Seven or more years of direct experience in outbound logistics, parcel optimization, carrier management, or supply chain roles within retail, e-commerce, or direct-to-consumer environments.
- Deep expertise in small parcel operations, including pricing structures, dimensional weight calculations, and rate negotiation tactics for major carriers.
- Proficiency in data analytics and visualization platforms such as advanced Excel, SQL, Power BI, or Tableau.
- Demonstrated experience working with transportation management systems, parcel management platforms, order management systems, warehouse management systems, and route optimization software.
- Foundational literacy in artificial intelligence and machine learning, with hands-on experience experimenting with generative AI tools and emerging technologies.
Skills and tech stack
Questions candidates ask
What is the primary focus of this logistics role?
This role owns the strategic and operational management of outbound carrier networks and parcel optimization initiatives. The position applies advanced analytics, carrier profitability modeling, and AI-powered optimization to reduce costs and scale operations.
What kind of technological and data skills are required?
Candidates must be proficient in data visualization tools like Power BI or Tableau, advanced Excel, and SQL. Experience with transportation management systems, parcel management platforms, and foundational AI literacy are also necessary.
How does this position impact sustainability efforts?
The role leads end-to-end packaging strategy to minimize dimensional weight charges and maximize sustainability. Responsibilities include driving packaging innovation programs and aligning outbound operations with environmental, social, and governance commitments.