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Safety Operations Lead

Thinking MachinesSan FranciscoSecurity & IT
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Salary
$250K - $300K USD
Job type
Full-time
Work mode
Remote
Posted
4 Aug 2026
Status
Open · checked 9d ago

About this role

Role Overview

The Safety Operations Lead at Thinking Machines is a full-time position based in San Francisco, offering remote flexibility for professionals with extensive trust and safety experience. This role suits individuals who want to directly shape the safety architecture of human-AI collaboration tools while managing daily operational workloads.

Key Responsibilities

Investigate and resolve flagged content, safety escalations, and abuse signals daily through continuous queue triage and policy enforcement.
Translate real-world casework patterns into comprehensive safety policies by collaborating with legal, security, engineering, and research teams.
Develop, maintain, and scale internal automation, triage agents, and ban workflows to improve operational speed and consistency.
Collaborate with product teams to integrate safety features, user protections, and model refusal mechanisms directly into product experiences.
Enhance detection mechanisms and observability for live production environments to spot malicious behaviors and abuse patterns proactively.

Requirements

Seven or more years of professional experience in content moderation, trust and safety operations, or fraud and abuse management with recurring case queue duties.
Demonstrated ability to independently define, operationalize, and enforce end-to-end safety policies.
Hands-on casework background dealing with prompt injection, cybersecurity abuse, youth safety, or CBRN-relevant risks within production settings.
Practical understanding of model safety threats, including jailbreaks, scaled abuse, and LLM vulnerabilities.
Demonstrated ability to utilize AI assistants and tools like Claude or Codex to optimize and accelerate operational workflows.

Nice to Have

Previous safety and integrity operations experience specifically tailored to artificial intelligence products or LLM APIs.
A proven history of converting recurring case trends into repeatable tools, workflows, or scalable operational processes.
Experience setting performance standards, onboarding, and training other reviewers or moderators.

Skills and Tools

LLM
Trust & Safety Operations
Policy Definition and Enforcement
Workflow Automation and Tooling
Abuse Detection and Triage

Salary and Benefits

Annual salary range of $250,000 to $300,000, determined by background and qualifications.
Comprehensive medical, dental, and vision health benefits.
Flexible unlimited paid time off and paid parental leave.
Relocation support and visa sponsorship availability for qualified candidates.

About the Company

Thinking Machines focuses on developing artificial intelligence systems that expand human judgment and will. The organization builds frontier models like Inkling, creation tools such as Tinker, and advanced interfaces designed to enhance human-AI communication and collaboration.

How to Apply

Interested candidates should visit the official Thinking Machines careers page to submit an application for this opportunity.

Skills and tech stack

Questions candidates ask

What is the salary range for the Safety Operations Lead?

The expected annual salary for this position ranges between $250,000 and $300,000, depending on the candidate's experience and background.

Is this position remote or located in San Francisco?

This role is based in San Francisco, California, with remote work options available.

What level of experience is required for this role?

Candidates must have 7 or more years of experience in an operational trust and safety, fraud or abuse operations, or content moderation role.

Does Thinking Machines offer visa sponsorship?

Yes, Thinking Machines provides visa sponsorship and is committed to working through the process for the right candidate.

What benefits are included with employment?

Benefits include comprehensive health, vision, and dental coverage, unlimited paid time off, paid parental leave, and relocation support if needed.

Ready to apply?

The application is on the official Thinking Machines careers page.

Apply on company site