Program Manager, Tooling and Integrations
About this role
The team at Waymo is focused on the Driver Understanding Software Quality & Experiences Operations (DUSQE Ops), which is central to ensuring the safety, reliability, and quality of the Waymo Driver. This work is crucial for scaling the autonomous vehicle service as Waymo expands into new cities and launches new vehicle platforms. The Integrations & Tooling team within DUSQE Central Ops is responsible for managing the integrations, launch processes, and tooling that support vendor-enabled operations at scale. This role exists to build an adaptable and scalable operational structure powered by AI insights, enabling the team to confidently deploy and grow their autonomous vehicle service.
The Program Manager, Tooling and Integrations will manage a portfolio of large strategic technical programs across various engineering and operational functions. The core responsibility involves driving transformative initiatives to accelerate launch velocity for new products through improvements in integrations, tooling health, and access management solutions. This individual will focus on simplification, standardization, and automation to enhance operational efficiency.
This position is ideal for an experienced leader who can bridge the gap between engineering development and operational integration. The successful candidate will act as a key authority, interpreting data to make technical trade-offs and proactively resolving complex operational risks. A strong analytical mindset, coupled with the ability to mentor a team, is essential for thriving in Waymo's high-growth, dynamic environment.
What you will do
- Drive outcomes for large strategic technical programs within Product/Tech Integrations & Tooling domains that span multiple organizations.
- Establish short and long-term goals and priorities, and drive the delivery of projects and OKRs.
- Improve integrations, tooling health, and access management processes and solutions through simplification, standardization, and automation.
- Build internal tools and dashboards to monitor program health and overall efficiency.
- Manage technical and operational dependencies across multiple projects and oversee organizational launch review processes for major updates.
- Provide technical decision-making by interpreting data and trade-offs to balance long-term vision with operational needs.
- Serve as the principal authority connecting engineering development and operational integration, identifying solutions for complex challenges.
- Mentor a team of Technical Specialists and Program Managers, fostering a quality-first culture.
What you need
- A Bachelor's degree in a technical, business discipline, or equivalent practical experience is required.
- The candidate must possess over ten years of experience with a proven ability to manage complex technical programs and tech-enabled operations.
- Five or more years of experience in people management is necessary to lead and mentor team members effectively.
- Demonstrated ability to translate operational constraints into technical requirements and rapidly master new tools and technologies.
- Proficiency in SQL and dashboarding tools, such as PLX/Looker, with the capability to navigate complex database schemas for reporting.
- Must have the ability to operate effectively in a high-ambiguity and dynamic environment.
- Proven ability to work across cross-functional partners to successfully drive desired outcomes.
Nice to have
- Experience working with fast-paced emerging technologies
- Experience in AV / AI / Data Operations
- Strong consulting and analytical skills
- Experience establishing standardized governance, processes, and tools for PMO / Center of Excellence (CoE)
- Increased competency in supporting all phases of the machine learning development lifecycle
- Experience with Lean / Six Sigma process improvement methodologies
- Experience working in a multi-geography environment and leading distributed teams
Benefits
- Health, dental, vision, life, disability insurance
- 401(k) with company match
- 20 days of vacation per year
- Sick Time (40 hours/year statutory; 5 days/event discretionary)
- Maternity Leave (Short-Term Disability + Baby Bonding)
- Baby Bonding Leave
Skills and tech stack
Questions candidates ask
What is the remote policy for this role?
This role is listed as Remote, USA. Please note that Waymo may have specific policies regarding remote work.
What is the compensation range for this position?
The salary range for this position is between $190,000 and $234,000 USD.
What is the primary tech stack mentioned?
The required technical proficiencies include SQL and dashboarding tools like PLX/Looker.
What kind of team environment is expected?
The role requires thriving in a high ambiguity, dynamic environment, and fostering a culture of 'quality-first' in a high-velocity setting.