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Member of Deployed Staff, Applied AI

factoryAustraliaDeployment
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Salary
Not listed
Job type
Full-time
Experience
Mid
Posted
5 Oct 2026
Status
Open · checked 7d ago

About this role

Factory seeks a Member of Deployed Staff, Applied AI based in Australia to manage post-sales journeys for strategic enterprise accounts. This position suits professionals with a strong technical product background who want to drive autonomous software development adoption.

Role Overview

Factory is hiring a Member of Deployed Staff, Applied AI for operations in Australia. The professional in this position will take charge of the post-sales lifecycle for key accounts, guiding major engineering organizations through their agent-native transformation. The role bridges customer requirements with product capabilities, functioning as a technical product manager focused on client success and deployment velocity.

Key Responsibilities

Manage the technical relationship for assigned accounts immediately following deal closure, collaborating with Account Executives and Solutions Engineers.
Analyze customer software development workflows to identify friction points and formulate tailored deployment strategies.
Accelerate customer onboarding timelines and foster long-term adoption and consumption growth.
Engage with both executive leadership and individual engineers to devise high-leverage usage strategies.
Develop scalable playbooks, automate operational tasks, and monitor consumption patterns to address blockers proactively.
Collaborate directly with internal Engineering and Product teams to translate field insights into native platform features.

Requirements

Exceptional capacity to navigate open-ended problems within unstructured settings to achieve outcomes.
Solid technical foundation covering systems design and the software development lifecycle.
Product management mindset, demonstrated through organization, analytical rigor, and stakeholder alignment, with experience in technical product management, solutions architecture, technical consulting, or engineering.
Strong product intuition and empathy to build credibility with internal and external engineering teams.
Builder mentality characterized by comfort with ambiguity, speed, and a desire to shape a growing function.

Nice to Have

Background working in a high-growth startup environment with fluid responsibilities and high ownership.

Skills and Tools

Software development lifecycle
Systems design
Technical product management
Solutions architecture
Technical consulting

About the Company

Factory builds a platform for self-improving software development to help major enterprise engineering teams operate as autonomous software factories. Customers include Nvidia, Blackstone, Royal Bank of Canada, Palo Alto Networks, Adobe, and T-Mobile. The company raised $200M at a $5B valuation in 2026, bringing total funding to over $400M, and receives backing from investors such as Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi, and Frank Slootman.

How to Apply

Interested candidates should apply on the official company careers page.

Questions candidates ask

Where is this job located?

The position is located in Australia.

What is the primary focus of the Member of Deployed Staff role?

The role focuses on owning the post-sales journey for strategic accounts, driving adoption, analyzing software development workflows, and helping enterprise teams transition to agent-native software factories.

What professional backgrounds map well to this position?

Backgrounds that map well include technical product management at an engineering-led company, solutions architecture, technical consulting, or engineering experience combined with a strong customer orientation.

Who are some of Factory's customers mentioned in the posting?

Customers include Nvidia, Blackstone, Royal Bank of Canada, Palo Alto Networks, Adobe, and T-Mobile.

Ready to apply?

The application is on the official factory careers page.

Apply on company site