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Junior Solutions Specialist

Method CRMToronto OfficeProfessional Services
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Salary
$55K CAD
Job type
Full-time
Work mode
Remote
Posted
1 Oct 2026
Status
Open · checked 8d ago

About this role

The Junior Solutions Specialist position at Method CRM is a full-time, hybrid role based in the Toronto office that suits professionals passionate about client consulting and custom software setups. This role involves guiding small business clients through every phase of their implementation journey, from initial discovery to final go-live.

Role Overview

As a Junior Solutions Specialist within the Professional Services team, the primary focus is helping small businesses tailor Method CRM to fit their specific operational workflows. This involves leading discovery sessions, documenting client requirements, and using no-code automation tools to configure customized solutions. The role requires managing project timelines, maintaining clear client communication, delivering independent training sessions, and providing valuable product feedback to the internal team.

Key Responsibilities

Lead initial discovery calls to gather business requirements and document customer workflows.
Design data models and build customized solutions using no-code automation tools.
Manage end-to-end client communication, project timelines, and budget allocations from kick-off to go-live.
Deliver paid training sessions so clients can independently manage their established system setups.
Triage, escalate, and resolve technical or project issues as they arise.
Provide ongoing product feedback to internal teams to help refine the platform.

Requirements

Strong technical aptitude with the ability to quickly master new software.
Prior experience in a client-facing position involving consulting, stakeholder management, or requirements gathering.
Excellent verbal and written communication skills with the ability to present ideas clearly.
Capability to handle difficult conversations and manage unexpected questions professionally.
Background in Information Systems, Business Technology Management, Computer Science, or equivalent practical experience.

Nice to Have

Proficiency in French or Spanish.
Experience building or configuring automation workflows using low-code or no-code tools.
Previous background working within a CRM, ERP, or accounting platform.
Familiarity with SQL knowledge.
Experience in a performance-measured environment tracking metrics like SLA compliance, ticket volume, or quotas.
Familiarity with scoping projects, tracking hours, and managing budgets.

Skills and Tools

No-code automation tools
CRM configuration
Project management and scoping
Client communication and stakeholder management
SQL (designated as an asset)

Salary and Benefits

Base salary of $55,000 annually with additional monthly variable compensation available post-probationary period.
Flexible hybrid work model requiring attendance at the downtown Toronto office 2 to 3 days per week.
Comprehensive health benefits package including medical, vision, and dental coverage.
Quarterly professional development budget alongside initial and ongoing training.
Weekly lunch credit.
Collaborative team environment featuring regular social events and celebrations.

About the Company

Method CRM provides a purpose-built platform designed to help small businesses replace spreadsheets and generic tools with customized customer workflows. Featuring deep integrations with accounting software like Xero and QuickBooks, the company utilizes a powerful no-code customization engine. As a scaling growth company located in the King West technology hub of Toronto, Method is expanding its mission by integrating intelligent AI agents to further streamline the application building process.

How to Apply

Interested candidates should visit the official Method CRM careers page to submit an application for this position.

Skills and tech stack

SQL

Questions candidates ask

What is the work arrangement for the Junior Solutions Specialist?

The position is a hybrid role, requiring employees to work from the downtown Toronto office 2 to 3 days per week.

What compensation does this role offer?

The base salary is $55,000 per year, with additional variable compensation paid monthly following the completion of the probationary period.

Is coding required for this position?

No coding or scripting is required, as all configurations are performed using no-code automation tools.

What benefits are included with employment?

Employees receive comprehensive health benefits covering medical, vision, and dental care, a quarterly professional development budget, weekly lunch credits, and training opportunities.

Where is the office located?

The office is located in the King West technology hub in downtown Toronto, at the corner of Adelaide and Spadina Avenue.

What does the interview process involve?

The process includes a 15 to 30-minute virtual talent acquisition screen, a 1-hour virtual technical evaluation focusing on automation logic tasks, and a 1-hour in-person final interview at the King West office with the leadership team.

Ready to apply?

The application is on the official Method CRM careers page.

Apply on company site