Founding Account Manager for Tier 1 accounts [In Person, SF]
About this role
Recall.ai is seeking a Founding Account Manager for Tier 1 accounts to work in person in San Francisco, offering an exciting opportunity for an experienced professional to shape the post-sales division. This full-time role is ideal for someone with a background in technical, customer-facing environments who thrives in an early-stage startup setting.
Role Overview
As the first dedicated post-sales professional at the company, this position reports directly to the VP of Sales and takes ownership of strategic Tier 1 accounts. The professional in this role ensures that major enterprise customers successfully deploy, expand, and maintain their relationships with the platform. The primary focus is managing a select portfolio of strategic accounts while building foundational retention and expansion processes from the ground up.
Key Responsibilities
Requirements
Skills and Tools
Salary and Benefits
About the Company
Recall.ai is building a hyperscaler for conversation data, working to make the world's conversations accessible and understandable for artificial intelligence. Major software companies and enterprise organizations rely on the platform to power their AI features. The organization operates with transparency, treating employees like owners with access to board decks, investor updates, and fundraising call recordings.
How to Apply
Interested candidates should visit the official Recall.ai careers page to submit an application for this position.
Skills and tech stack
Questions candidates ask
What is the location and work arrangement for this role?
This position is strictly in-person, 5 days a week, located in San Francisco, California.
What is the salary range for the Founding Account Manager position?
The salary ranges from $220,000 to $235,000 per year in USD.
What experience is required for this job?
Candidates need 4 to 7 years of experience in a technical, customer-facing role or equivalent at a dev-tools or API company, along with commercial ownership experience and technical credibility with engineering buyers.
What benefits are included with employment?
Benefits include 100% covered health, dental, and vision insurance, daily catered meals, covered transportation like Ubers and Waymos or gas stipends, unlimited PTO, relocation assistance if moving to SF, and a computer and workspace stipend.
Who does this role report to?
This position reports directly to the Vice President of Sales.