Forward Deployed Engineer

OpenHandsRemoteEngineering

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Opens the official OpenHands careers page

Salary

$175K - $240K USD

Job type

Full-time

Work mode

Remote

Posted

13 Aug 2026

Status

Open · checked 7d ago

About this role

OpenHands is currently hiring a remote Forward Deployed Engineer to own technical success and drive customer deployments of the open-source AI platform. This full-time position suits experienced software professionals with a background in customer-facing technical roles and backend systems.

Role Overview

The Forward Deployed Engineer works directly with customers to deploy OpenHands, build integrations, and shape how AI-assisted development functions in production environments. This role acts as a bridge between customers and the internal product team, turning real-world usage patterns into actionable product improvements that help development teams move faster.

Key Responsibilities

Own the technical success of accounts from the initial proof-of-concept stage through full production deployment, which includes the hands-on installation of OpenHands Enterprise on customer-managed infrastructure.

Build custom integrations to unblock adoption, such as agent-identity and OAuth delegation, connections to Atlassian and GitHub, and MCP-based connectors.

Develop agentic use cases alongside customers, covering areas like code review, CVE remediation, Issue-to-PR, and SDLC automation, alongside packaging skills as plugins.

Run adoption enablement initiatives including onboarding sessions, demos, office hours, and on-site workshops.

Debug issues across networking, containers, Kubernetes, CI/CD, and various services to quickly unblock customers.

Surface product gaps and patterns from the field to engineering and product teams while producing reusable playbooks, documentation, and demos.

Requirements

Minimum of 5 years of professional experience working as a software engineer or in a deeply customer-embedded technical capacity.

Strong proficiency in a backend or systems language, with Python being preferred, along with comfort building operational tooling and debugging production environments.

Practical experience deploying and operating containerized workloads in self-hosted or customer environments, specifically using Kubernetes and Helm alongside related networking, secrets management, and certificates.

Experience working directly with clients in production or high-stakes settings, demonstrating the judgment to navigate ambiguity and explain complex technical tradeoffs.

Familiarity with modern developer tools, Git-based collaboration, and CI/CD pipelines.

Nice to Have

Familiarity with identity and access patterns including SSO, OIDC, OAuth, agent or LLM tooling, MCP, or OEM platform integrations.

Background in developer relations, pre-sales, or field engineering.

Familiarity with AI developer tools like Cursor, Claude Code, OpenHands, or Copilot.

Skills and Tools

Python

Kubernetes and Helm

LLM and agent tooling

CI/CD and Git

OAuth, OIDC, and SSO identity patterns

Salary and Benefits

Competitive base salary ranging from $175,000 to $240,000 per year, plus bonus and equity.

Remote-first working environment with flexible hours and core hours between 12 PM and 4 PM ET (4 PM to 8 UTC).

Fully covered dental, health, and vision insurance for U.S. employees.

Unmetered paid time off plus holidays.

About the Company

OpenHands builds an open-source AI platform designed to help engineering teams accelerate software development, integrate AI-assisted coding into production environments, and automate workflows. The company maintains a culture centered around autonomy, candor, kindness, and continuous learning while offering team members direct influence over product direction.

How to Apply

To submit an application for this remote Forward Deployed Engineer role, please visit the official OpenHands careers page.

Skills and tech stack

Python Kubernetes LLM

Questions candidates ask

What is the salary range for the Forward Deployed Engineer role?

The base salary ranges from $175,000 to $240,000 per year, and the position also includes equity and a bonus.

Is this position remote?

Yes, this is a remote-first position with flexible hours and core hours set between 12 PM and 4 PM ET.

What level of experience is required?

Applicants must have at least 5 years of professional experience as a software engineer or in a deeply customer-embedded technical role.

What technical skills and tools are most important?

Key requirements include strong proficiency in a backend or systems language (Python preferred), and hands-on experience deploying containerized workloads using Kubernetes and Helm.

What benefits are included?

U.S. employees receive fully covered health, vision, and dental insurance, along with unmetered paid time off and holidays.

Ready to apply?

The application is on the official OpenHands careers page.

Apply on company site