Field Safety – Operations Performance
About this role
Complex field events involving human-system interactions can create high-consequence challenges for frontline operations, requiring systematic approaches to safety and risk reduction. Waymo seeks an experienced professional to own Operations Performance within the Field Safety team in Mountain View, CA or Los Angeles, CA, focusing on continuous improvement across autonomous and manual driving programs.
The incoming practitioner will apply systems thinking, human factors expertise, and Human & Organizational Performance principles to shape safety standards for vehicle operators and frontline staff. Candidates who thrive in this environment possess a strong background in managing safety for complex socio-technical systems and enjoy collaborating across cross-functional groups to drive operational learning and enterprise-level risk controls.
What you will do
- Lead deep-dive investigations into complex field events involving human-system interactions to advance operational learning and drive process enhancements.
- Define and govern enterprise-level safety requirements and standards for human drivers and vehicle operators.
- Develop and implement risk mitigations related to fatigue and distracted driver risks.
- Analyze operational field data to support closed-loop safety learning and continuous improvement.
- Champion a just safety culture throughout the organization through collaboration with various teams.
What you need
- Hold an M.S. in Human Factors, Industrial Engineering, Organizational Psychology, Cognitive Science, or a related field.
- Bring at least 10 years of experience with safety involving human-system interaction and complex socio-technical systems such as transportation, aerospace, robotics, or defense.
- Demonstrate expertise in applying human factors engineering and Human & Organizational Performance principles to incident investigations and risk control design.
- Show a self-motivated approach with a strong readiness for cross-functional collaboration.
Nice to have
- Ph.D. in Human Factors, Organizational Psychology, Industrial Engineering, Cognitive Science, or a related degree
- Experience with Fatigue Risk Management and/or human performance in automated driving or teleoperations
Benefits
- Discretionary annual bonus program
- Equity incentive plan
- Generous Company benefits program
Questions candidates ask
What is the work schedule for this position?
This role follows a hybrid work schedule.
What is the expected base salary range?
The expected base salary range for this full-time position across US locations is $241,000 to $297,000 USD.
How much travel is required?
Travel is required as needed, up to 10%.
Who does this role report to?
This role reports to the Senior Director, Safety.