About this role
Professionals who thrive in complex, high-stakes environments bridging public safety and emerging technology will find deep alignment with this mandate at Waymo. The Munich-based Safety team operates at the intersection of autonomous driving development and regulatory engagement, specifically focusing on building lasting trust with regional authorities. Daily efforts center on direct outreach, educational program design, and serving as the primary bridge between internal engineering units and municipal responders.
Building robust relationships with German emergency services requires an individual with extensive operational credibility and sophisticated communication skills. The person stepping into this hybrid role will lead strategic engagement, direct ambassador training, and channel critical responder feedback back into technical development cycles. Success relies heavily on translating complex regulatory frameworks and on-the-ground realities into actionable safety strategies.
What you will do
- Drive strategic engagement and cultivate long-term trust with German emergency services by positioning Waymo as a transparent and collaborative partner.
- Direct the recruitment and training of Emergency Services Ambassadors to serve as definitive subject matter experts for local responder inquiries.
- Spearhead the implementation and continuous improvement of the German Emergency Services Familiarization Program by benchmarking global best practices.
- Represent the organization at industry events and panels to bridge the gap between emergency services and autonomous vehicle technology.
- Architect robust communication channels that capture responder feedback and route it directly into internal engineering teams.
- Orchestrate internal alignment by translating operational responder insights into actionable strategic improvements for engineering and operations.
What you need
- Bring 15 or more years of service in German emergency services including Polizei, Feuerwehr, or Rettungsdienst.
- Demonstrate a deep understanding of German legal frameworks such as Datenschutz and GDPR alongside regional emergency protocols and community engagement strategies.
- Possess proven experience in emergency response and building relationships with organizations like Berliner Feuerwehr and Polizei Berlin.
- Communicate and present fluently in both German and English to engage diverse audiences effectively.
- Lead, motivate, and develop teams while maintaining a collaborative mindset to work productively with legal and internal stakeholders.
- Stay focused and deliver results under competing pressures while ensuring programs remain on track and meet deadlines.
Nice to have
- At least 7 years in a leadership or management position within one of Germany's principal emergency services
- Experience establishing organizational presence in new geographic locations and scaling complex operational environments
- Familiarity with autonomous vehicle technology and its implications for emergency services
- A track record of policy development related to emergency management
- Experience in a role requiring significant public speaking and stakeholder engagement
Questions candidates ask
Where is this role located and what is the work model?
This position is hybrid based in Munich, Germany. The role also requires approximately 20 percent domestic and international travel.
Who does this position report to?
The Emergency Services Liaison reports directly to the Head of Enterprise Resilience. This leader works closely with internal engineering, operations, and legal teams.
What specific background is required for applicants?
Candidates must have 15 plus years of service in German emergency services such as Polizei, Feuerwehr, or Rettungsdienst. A deep understanding of German legal frameworks and emergency protocols is also mandatory.