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Director, Applied Artificial Intelligence

TraceLink, IncUS - MA - WilmingtonAI Agents & Analytics
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Salary
$257,900 — $347,100 USD
Job type
Full-time
Experience
Director · 10+ yrs
Posted
6 Oct 2026
Status
Open · checked 7d ago

About this role

The Director, Applied Artificial Intelligence position at TraceLink, Inc is located in Wilmington, Massachusetts and involves leading the design, building, and operation of the OPUS Brain cognitive architecture. This hands-on leadership role is ideal for an experienced AI and machine learning professional who wants to drive autonomous execution and agentic orchestration within supply chain operations.

Role Overview

The Director of Applied Artificial Intelligence owns the cognitive layer that powers agentic orchestration for every OPUS Agent at TraceLink. Operating in Wilmington, Massachusetts, this role sits at the intersection of AI research, cognitive architecture, and supply chain operations. The person in this position will combine large language models, reasoning systems, knowledge graphs, and classical machine learning into a reusable cognitive architecture while reporting to the Vice President of Platform Architecture.

Key Responsibilities

Define and own the architecture and multi-year roadmap for the OPUS Brain as the shared cognitive foundation for all agents and control towers.
Establish a modular set of cognitive functions that agent roles can compose and configure rather than rebuild.
Ensure the OPUS Brain enforces agent profiles, roles, permissions, objectives, tasks, decisions, and rules at every step of reasoning and action.
Build rigorous evaluation frameworks covering reasoning quality, plan correctness, decision accuracy, and reliability.
Hire, develop, and lead a high-performing team spanning applied AI research, machine learning engineering, and agent systems.

Requirements

10+ years of total experience, including 4+ years in machine learning, AI, or data science.
3+ years leading applied AI or machine learning engineering teams.
A track record of shipping LLM-based or agentic systems into production for enterprise customers.
Deep hands-on expertise in agent architectures, including reasoning, planning, tool use, memory, retrieval-augmented generation, and multi-agent orchestration.
Strong software engineering foundations covering cloud platforms, APIs, event-driven architectures, and distributed systems.
Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field.

Skills and Tools

Large Language Models
Retrieval-Augmented Generation
Knowledge Graphs
Machine Learning
Cloud Platforms (AWS, Azure, or GCP)
Distributed Systems
APIs and Event-Driven Architectures

Salary and Benefits

Salary range: $257,900 — $347,100 USD

About the Company

TraceLink is an agentic business network that enables life sciences and healthcare companies to build and manage a digital workforce of governed, no-code AI agents. Powered by the Integrate-Once OPUS platform, the company links over 300,000 network participants to execute mission-critical supply chain operations. Founded in 2009, TraceLink employs over 800 people across 5 global offices and serves more than 1,700 customers in over 60 countries.

How to Apply

Interested candidates should apply on the official company careers page.

Skills and tech stack

Questions candidates ask

Where is the Director, Applied Artificial Intelligence role located?

The position is located in Wilmington, Massachusetts, United States.

What is the salary range for this position?

The salary range is $257,900 to $347,100 USD.

Who does this role report to?

This role reports to the Vice President of Platform Architecture.

What level of experience is required for applicants?

Applicants must have 10+ years of experience, including 4+ years in machine learning, AI, or data science, and 3+ years leading applied AI or machine learning engineering teams.

What educational background is required?

A Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field is required, with a Master's or PhD highly desired.

Ready to apply?

The application is on the official TraceLink, Inc careers page.

Apply on company site