About this role
The Customer Success Manager, Creative AI is an onsite position based in San Francisco with Comfy that suits a professional experienced in technical client management and visual AI workflows. This individual will establish the foundational customer success operations while helping strategic clients integrate visual technology into daily production pipelines.
Role Overview
Comfy seeks its inaugural Customer Success Manager to guide key accounts through onboarding, production integration, and account growth. The position requires direct collaboration with artists, technical leads, and enterprise clients to resolve adoption barriers and secure long-term value.
Key Responsibilities
Requirements
Nice to Have
Skills and Tools
Salary and Benefits
About the Company
Comfy provides an open, modular platform for visual AI that enables artists, developers, studios, and enterprise teams to construct workflows spanning image, video, audio, and 3D. Headquartered in San Francisco, the small team collaborates closely across engineering, product, and go-to-market functions.
How to Apply
Candidates should visit the official company careers page to submit a resume along with a personally built ComfyUI workflow or project, detailing the problem solved, lessons learned, and potential improvements, alongside a brief example of an established customer success process and its outcome.
Skills and tech stack
Questions candidates ask
What is the location of this job?
This position is located in San Francisco.
What is the salary and compensation for this role?
The salary ranges from $180K to $225K and includes offers of equity.
How many years of experience are required?
Candidates typically need five or more years of experience owning customer relationships at a technical SaaS, developer tools, creative software, or AI company.
What technical knowledge is necessary for this position?
Applicants must have hands-on ComfyUI experience, including building workflows, troubleshooting problems, and discussing models, custom nodes, APIs, and workflow dependencies.
What should I include in the application?
Applicants must share a resume, a ComfyUI workflow or project they built with an explanation of the problem solved and lessons learned, and a brief example of a customer success process they built or improved.