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AI Operations Engineer

withpulleySan FranciscoEngineering
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Salary
$150K – $190K
Job type
Full-time
Work mode
Remote
Experience
Senior · 3+ yrs
Posted
6 Oct 2026
Status
Open · checked 7d ago

About this role

Pulley is hiring an AI Operations Engineer in San Francisco to build integrations, agents, and automation workflows for customers and internal teams. This on-site role suits a hands-on technical professional with a background in software or applied AI who wants to shape early-stage operations in the commercial project space.

Role Overview

Pulley seeks its founding AI Operations Engineer to join the engineering team in San Francisco. The professional in this position will create tools, integrations, and automations that integrate the platform with strategic customer systems while developing agents to reduce manual tasks for the permit operations team. Working across engineering, product, and customer-facing teams, the engineer ensures that shipped solutions are secure, reliable, and actively trusted by users.

Key Responsibilities

Collaborate with account leads and strategic customers to understand rollout processes and integration requirements.
Build secure integrations, data synchronizations, and AI workflows connecting Pulley to external customer systems.
Map internal permit operations workflows with product managers to identify automation opportunities.
Develop lightweight internal agents, tools, and automations to eliminate manual research and administrative burdens.
Establish evaluations and monitoring frameworks to verify AI workflow accuracy and prevent permit rejections.
Translate one-off fixes into reusable tools and playbooks for customers and internal teams.
Relay insights back to product and engineering teams to drive weekly platform improvements.

Requirements

Three or more years of hands-on experience in software engineering, operations engineering, applied AI, or a similar building role.
A computer science or adjacent technical degree.
A demonstrated track record of shipping production-ready AI tools, agents, or automations with a portfolio or examples.
Daily fluency with AI coding and agent tooling such as Claude Code or Cursor.
Strong engineering fundamentals for working with APIs, data, and secure systems.
Experience interacting directly with customers or external stakeholders.
Based in the San Francisco Bay Area and able to work in person four days per week.

Nice to Have

Background in construction tech, govtech, proptech, or domains handling messy real-world documents.
Experience developing internal tools or operations tooling like Retool, n8n, Zapier, MCP connectors, or custom solutions.
Experience designing evaluations or reliability methods for production LLM-powered workflows.
Early-stage startup or founder background.
Interest in helping build and lead a future team.

Skills and Tools

Claude Code
Cursor
APIs and data integration
AI agents and automations
Retool
n8n
Zapier
MCP connectors

Salary and Benefits

Salary range of $150K to $190K
Equity offerings included

About the Company

Founded in 2021, Pulley provides AI-powered permitting intelligence and expert guidance to help architects, builders, and retailers streamline commercial projects. The company addresses complex permitting rules across thousands of jurisdictions to eliminate costly delays and reduce manual workloads for brands such as J.Crew, Solidcore, and Hibbett Sports. Pulley is backed by investors including CRV, Susa Ventures, Fifth Wall, and industry leaders from Plaid, Segment, ServiceTitan, and Procore.

How to Apply

Interested candidates should apply directly on the official company careers page.

Skills and tech stack

Questions candidates ask

Where is the AI Operations Engineer role located?

The role is based in the San Francisco Bay Area, requiring team members to work in person four days a week.

What is the compensation for this position?

The salary ranges from $150K to $190K alongside company equity.

How many years of experience are required?

Candidates must have 3 or more years of experience in software engineering, ops engineering, applied AI, or a similar hands-on building role.

What educational background is needed?

A computer science or adjacent technical degree is required.

Is visa sponsorship available?

Visa sponsorship is not stated in the job posting.

Ready to apply?

The application is on the official withpulley careers page.

Apply on company site