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AI Implementation Associate

HighbeamNew YorkProduct
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Salary
$130K - $180K USD
Job type
Full-time
Posted
15 May 2026
Status
Open · checked 7d ago

About this role

Highbeam is currently seeking an AI Implementation Associate to join the team in New York. This full-time position suits professionals with a background in strategy, operations, or customer-facing product roles who want to bridge the gap between clients and cutting-edge financial technology.

Role Overview

The AI Implementation Associate sits at the seam between Highbeam customers and the product itself. This professional works directly with brands to optimize cash across cash management, bill pay, and forecast health on an agentic platform. The person in this role acts as the primary channel for feeding customer insights back into product development, transforming manual workflows into tomorrow's autonomous capabilities.

Key Responsibilities

Implement and operate customer workflows by configuring each setup across cash management recommendations, accounts payable and bill pay, and forecast health monitoring with the goal of delivering measurable cash improvements.
Work hands-on with the agentic platform by prompting it, evaluating outputs, tuning behavior, and building the skills and workflows it uses to serve clients.
Partner closely with Product teams to spot patterns across customers, translate them into clear requests, and help engineers turn manual tasks into autonomous ones.
Prototype new artificial intelligence-powered workflows by building custom solutions when customer needs exceed existing capabilities and testing ideas quickly.
Solve ambiguous financial problems by breaking down messy customer situations, reasoning through them, and designing scalable workflows.
Engage customers directly as a trusted advisor to optimize cash and resolve issues completely.

Requirements

Experience working in a customer-facing, strategy and operations, or product role.
Strong analytical thinking skills to break down ambiguous financial problems and reason through them clearly.
Hands-on experience tinkering with artificial intelligence tools such as Claude, ChatGPT, or Cursor through personal projects, school, or work.
A strong desire to learn, with the ability to pick up unfamiliar concepts quickly and apply them directly to daily tasks.
Understanding of core financial concepts including cash flow, profit and loss, accounts payable, and accounts receivable, alongside genuine curiosity about fintech.
Comfort performing modeling and analysis in Excel or Google Sheets.
Strong communication skills capable of articulating complex concepts clearly to clients.
Comfort working cross-functional and moving fast in ambiguous, early-stage environments.
A bachelor's degree or higher, preferably in Finance, Economics, Accounting, Computer Science, or a related field.

Nice to Have

Experience working in fintech, artificial intelligence, or early-stage startup environments.

Skills and Tools

Artificial intelligence tools including Claude, ChatGPT, and Cursor
Excel and Google Sheets for financial modeling and analysis
Customer-facing strategy and operations
Financial concepts including cash flow, profit and loss, AP, and AR

Salary and Benefits

Competitive annual salary ranging from $130,000 to $180,000 in USD
Meaningful equity in the company
Comprehensive health and benefits package
Generous paid time off
One thousand dollar yearly stipend to purchase products from Highbeam customers
One hundred dollar monthly wellness stipend
Yearly company offsite trips
In-office perks including covered commute and a twenty dollar daily lunch stipend
Located in a NoHo office in New York City near major transit lines

About the Company

Highbeam builds the future of business banking and cash management by combining artificial intelligence agents, automated financial workflows, and integrated financial products that save brands time and money. The platform serves notable brands such as Cuts, Tushy, Rocco, Sabah, Still Here, Alice Mushrooms, Original Grain, and birddogs. The team includes alumni from Shopify, Square, Toast, Rippling, and McKinsey, and the company has raised forty-two million dollars in equity from investors including Acrew, FirstMark, Mayfield, and Two Sigma Ventures.

How to Apply

To apply for this position, please visit the official Highbeam careers page and submit your application online.

Questions candidates ask

What is the salary range for the AI Implementation Associate role?

The salary range for this full-time position is between $130,000 and $180,000 per year in USD.

Where is this job located?

This role is based in the company office located in the NoHo neighborhood of New York City.

What kind of experience is required?

Candidates need experience in a customer-facing, strategy and operations, or product role, along with hands-on experience tinkering with AI tools like Claude, ChatGPT, or Cursor.

What educational background is preferred?

A bachelor's degree or higher is required, preferably in Finance, Economics, Accounting, Computer Science, or a related field.

What perks and benefits does Highbeam offer?

Benefits include a competitive salary, equity, comprehensive health coverage, generous PTO, a $1,000 yearly customer product stipend, a $100 monthly wellness stipend, annual offsites, covered commutes, and a daily lunch stipend.

Ready to apply?

The application is on the official Highbeam careers page.

Apply on company site