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AI Content Specialist

SpekitKarachiCustomer Success
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Salary
$600 - $800 USD per hour
Job type
Full-time
Work mode
Remote
Posted
24 Aug 2026
Status
Open · checked 7d ago

About this role

Role Overview

The AI Content Specialist role at Spekit is a remote position based out of Karachi within the Customer Success department. This role suits professionals with strong writing skills, a design eye, and a deep curiosity for generative AI tools who want to help scale customer implementations. Spekit operates as a recognized Visionary in revenue enablement platforms, helping companies streamline workflows and knowledge management in an AI-first world.

Key Responsibilities

Use AI agents and LLM-based workflows to scrape customer websites, import playbooks, and generate topic structures and libraries.
Utilize Spekit's AI Content Assistant to convert customer documents into structured, platform-native content at scale.
Run AI-assisted audits of existing content libraries to determine what to keep, transform, or retire.
Handle manual imports from platforms like Google Drive and SharePoint when automation is not available.
Review, refine, and edit AI-generated content to ensure it reads naturally and meets high editorial standards.
Apply design sensibilities to ensure thoughtful hierarchy, clean formatting, and logical flow across all builds.
Partner with Customer Success Managers and Solutions Engineers to scope and build tailored customer experiences.
Contribute to internal content standards, out-of-the-box templates, and shared asset libraries.

Requirements

Strong written English capability to distill dense documents and fix AI-generated text.
Strong verbal English for communicating with customers via video calls to gather feedback.
A natural design eye capable of identifying and correcting formatting and layout issues independently.
Hands-on comfort with AI tools and daily use of large language models.
Strong organizational skills and self-direction to manage multiple concurrent customer projects.
Ability to learn new tools, platforms, and workflows quickly.

Nice to Have

Familiarity with sales enablement, customer success, or SaaS software environments.
Practical experience with prompt engineering or LLM-based workflows.
Professional background in content design, instructional design, UX writing, or editorial work.
Previous exposure to content ecosystems such as Notion, Google Drive, or SharePoint.
Basic comfort with automation concepts and agentic workflows.

Skills and Tools

LLM
Prompt Engineering
Content Editing
Content Design
UX Writing
Customer Communication

Salary and Benefits

Hourly rate of 600 to 800 USD

About the Company

Spekit builds a context-aware execution layer that lives in browsers, Slack, and other platforms to anticipate user needs, provide in-flow coaching, and automate workflows. Recognized as a Visionary in Gartner’s Magic Quadrant for Revenue Enablement Platforms, the company is backed by over 60 million dollars from prominent venture capital firms including Craft Ventures, Felicis, Foundry Group, and Renegade Partners. Spekit powers teams for major organizations such as Southwest Airlines, Justworks, Equifax, and FlorenceHQ.

How to Apply

Interested candidates should visit the official Spekit careers page to submit their application for the AI Content Specialist position.

Skills and tech stack

Questions candidates ask

Is this a remote position?

Yes, this role is remote with a location context of Karachi.

What department does this role belong to?

The AI Content Specialist sits within the Customer Success department.

What tools and technologies will I use?

The role involves working with LLMs, AI agents, Spekit's AI Content Assistant, and document ecosystems like Google Drive and SharePoint.

What is the compensation for this role?

The salary range is between 600 and 800 USD per hour.

What experience level is required?

This is an early-career to mid-level role focused on taste, curiosity, editorial instinct, and the ability to learn quickly rather than years of experience.

Ready to apply?

The application is on the official Spekit careers page.

Apply on company site