AI Associate - m/f/d

langdockBerlinBusiness

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Opens the official langdock careers page

Salary

€65K – €80K

Job type

Full-time

Experience

Entry

Posted

28 Sept 2026

Status

Open · checked 8d ago

About this role

This role suits individuals who are fascinated by artificial intelligence, possess strong analytical skills, and want to build a deep, hands-on understanding of AI systems in Berlin. It provides a unique 12-month program combining customer support and technical exploration to bridge the gap between users and technology.

Role Overview

Langdock is hiring a full-time AI Associate in Berlin for a 12-month fixed-term program. The position focuses on customer support as a foundation for understanding production AI systems, cloud software, and enterprise environments, with the potential for a permanent transition into business departments based on performance.

Key Responsibilities

Handle front-line customer support by managing tickets end-to-end across model behavior, API integrations, billing, and access control.

Investigate technical issues under the hood by reproducing errors, reading logs, and separating model anomalies from system failures.

Explain AI concepts such as non-determinism, model limits, and context handling to customers in clear, plain language.

Execute cross-team sidequests including inbound sales calls, customer workshops, documentation writing, and internal automation projects.

Escalate user friction, edge cases, and bugs directly to product and engineering teams.

Propose practical workflow improvements and build internal AI support tooling.

Requirements

Available to work full-time and 100% on-site at the Berlin office for the full 12-month duration.

Possend a valid work permit for Germany.

Demonstrate clear and professional communication skills in English.

Skills and Tools

LLMs, tokens, context windows, sampling, and system prompts

Agents, tools, and retrieval-augmented generation

Cloud software, APIs, authentication, SSO, rate limits, and latency

Inference, compute, throughput, and multi-tenant enterprise setups

German language (plus)

Technical or analytical background in Computer Science or Data Engineering (plus)

Salary and Benefits

Salary of €65K – €80K

Offers Equity

About the Company

Langdock builds a secure, model-agnostic platform that brings leading artificial intelligence models into a single place for organizations. Over 10,000 companies, ranging from fast-growing startups to large European enterprises, use the platform daily to draft strategies, analyze documents, and automate workflows. The company operates from its headquarters in Berlin.

How to Apply

To apply for this position, please visit the official company careers page.

Skills and tech stack

LLMs APIs Cloud software Inference infrastructure React

Questions candidates ask

What is the duration of the AI Associate program?

The program is a 12-month fixed-term full-time program based at the Berlin headquarters.

What is the salary and benefits package for this role?

The salary ranges from €65K to €80K and includes offers of equity.

Is remote work permitted for this position?

No, this role requires working 100% on-site at the Berlin office for the full 12 months.

What happens after the 12-month program ends?

Strong performance can lead to a permanent contract in a business department such as AI Adoption Management, Sales, Partnerships, Marketing, Recruiting, RevOps, Operations, or Solutions Engineering.

Are there specific degree requirements for applicants?

A degree is not strictly required, though studies or experience in Computer Science, Data Engineering, or a related field is considered a plus.

Ready to apply?

The application is on the official langdock careers page.

Apply on company site