incident.io builds a software reliability platform designed to unify on-call management, agentic root cause analysis, incident response, and status pages. The platform serves engineering and technology teams, helping organizations investigate, respond to, and prevent system incidents. Its customer base includes companies such as Zendesk, Airbnb, Square, Netflix, Etsy, Skyscanner, and Vanta.
About Kikoff
incident.io builds a software reliability platform designed to unify on-call management, agentic root cause analysis, incident response, and status pages. The platform serves engineering and technology teams, helping organizations investigate, respond to, and prevent system incidents. Its customer base includes companies such as Zendesk, Airbnb, Square, Netflix, Etsy, Skyscanner, and Vanta.
The company incorporates artificial intelligence and machine learning technologies across its product suite. Its platform is powered by an AI model that reasons across telemetry, deployments, code, and incident history. Features include an adversarial agent for investigations that delivers structured hypotheses, AI-driven alert filtering to reduce on-call fatigue, automated call transcription, and workflow management designed to support humans and AI agents working together from alert to resolution.
Open AI jobs at Kikoff

Join Kikoff in San Francisco as a Senior Data Scientist. Lead data initiatives, experimentation, and AI workflows for core consumer fintech products.

Join Kikoff in San Francisco as a Senior Data Scientist. Lead data initiatives, experimentation, and AI workflows for core consumer fintech products.

Join Kikoff as a Staff Data Scientist on the Grant team. Lead data strategy, experimentation, and AI-driven analytics in a profitable fintech startup.

Join Kikoff as a Staff Data Scientist on the Grant team. Lead data strategy, experimentation, and AI-driven analytics in a profitable fintech startup.

Join Kikoff as a Staff Machine Learning Engineer. Set technical direction, own ML platforms, and build underwriting models with a pre-IPO fintech.

Join Kikoff as a Staff Machine Learning Engineer. Set technical direction, own ML platforms, and build underwriting models with a pre-IPO fintech.